Page guideGuided mode

Employee cases & support

Handle employee concerns, incidents, service requests and diagnostics with controlled evidence.
Recommended next action: Review the facts, urgency, confidentiality and responsible owner before preparing a response.
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OPSIQO supports reporting, evidence, deadlines, and escalation. It does not replace emergency response, qualified health and safety judgment, MLITSD/WSIB reporting, or legal advice.

Safety control priorities

Critical/fatal incidents should trigger immediate emergency and statutory-reporting review. High-risk hazards should be controlled using the hierarchy of controls, with elimination/substitution/engineering preferred where reasonably practicable over administrative controls or PPE alone.